Terms and Conditions diy88 —
Rights, Responsibilities & Platform Rules

1 Definitions & Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires a different interpretation:

• "Platform" refers to the diy88 website accessible via diy88.app as well as the official diy88 mobile app.
• "Member" refers to any individual who has registered and holds an active account on the diy88 platform.
• "Services" refers to all games, sports betting, promotions, and other services offered by diy88.
• "Wallet" refers to the credit balance in a member's account used to participate in games and betting on the platform.
• "Bonus" refers to free credits, bonus cash, or other promotional benefits offered by diy88 to members subject to specific terms and conditions.
• "KYC" (Know Your Customer) refers to the identity verification process required to process withdrawals and verify member accounts.

2 Acceptance of Terms

By accessing, registering for, or using any part of the diy88 platform, you confirm that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

If you do not agree with any part of these Terms and Conditions, please cease using the diy88 platform immediately. Continued use of the platform after these terms have been updated will be considered acceptance of the latest version.

3 Member Eligibility

To register and use the diy88 platform, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not listed on any gambling exclusion list imposed by the relevant authorities.
• Not a citizen or resident of any territory where online gambling is absolutely prohibited by local law.
• Not currently playing using funds obtained illegally or through criminal activity.

4 Account Registration

Each member is only permitted to hold one (1) active account on the diy88 platform. Registration of multiple accounts by the same individual — whether using the same name, phone number, IP address, or banking information — is prohibited and may result in the termination of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. The details required include:

• Full name as shown on official identification documents.
• An active and reachable mobile phone number.
• A valid and active email address.
• Exact date of birth for age verification.
• Bank account details for the purpose of fund withdrawals.

Diy88 reserves the right to request supporting documents to verify any information provided at any time, particularly before processing a first withdrawal or withdrawals of a significant amount.

5 Deposit & Withdrawal of Funds

The diy88 platform supports a variety of payment methods including local bank transfers, e-wallets, and other approved digital payment channels. All transactions are processed through encrypted channels using 256-bit SSL encryption technology.

Deposit: The minimum deposit is determined by the selected payment method. Funds are typically credited to the member's wallet within 1–5 minutes after successful payment confirmation is received.

Withdrawal: Withdrawal requests are processed within the following timeframes:

• E-wallet (Touch 'n Go eWallet, GrabPay, etc.): 5–15 minutes.
• Local bank transfer: 30 minutes to 1 hour on business days.
• Withdrawals exceeding the daily limit may require additional KYC verification.

Members are responsible for ensuring that their registered bank account details are accurate. diy88 is not liable for any withdrawal delays or failures caused by incorrect or incomplete account information provided by the member.

6 Bonus & Promotions

Diy88 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the wagering requirements (rollover) specified in their respective promotion terms. The general terms applicable to all diy88 bonuses are as follows:

• Bonuses are valid for one claim per member unless otherwise stated in the promotion terms.
• Wagering requirements must be met before any withdrawal from the bonus balance is permitted.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• Diy88 reserves the right to void any bonus obtained through fraudulent means or system manipulation.
• The validity period of each bonus is as stated in the relevant promotional terms; expired bonuses will not be extended.
• In the event of a conflict between these general terms and specific promotional terms, the specific promotional terms shall apply.

7 Game Rules

All games offered on the diy88 platform use a Random Number Generator (RNG) that has been audited and certified by an accredited independent body to ensure fairness and transparency. The outcome of each game is final and cannot be disputed unless there is clear evidence of a technical failure.

In the event of a technical failure such as a connection disruption, server failure, or software issue during an active game, diy88 reserves the right to:

• Cancelling affected game rounds and returning the bets to the member.
• Resuming the game from the last saved point if game data can be recovered.
• Making decisions based on server log records as conclusive evidence.

For Live Casino games, members agree to comply with all dealer instructions and table rules as set. Any attempt to disrupt, threaten, or behave inappropriately towards the dealer or other staff is grounds for immediate account termination.

8 Prohibited Activities

The following activities are strictly prohibited on the diy88 platform and may result in immediate account termination and legal action where applicable:

• Use of automated software, bots, scripts, or any technology that plans or automates actions within the game.
• Manipulation of games through collusion with other players or platform staff.
• Money laundering or use of funds obtained through criminal activity.
• Attempts to hack, breach, or disrupt the platform's technical infrastructure.
• Registering multiple accounts using false identities or inaccurate information.
• Selling, transferring, or sharing an account with a third party.
• Use of VPN or proxy to conceal your actual location in order to bypass imposed restrictions.

9 Liability Limits

Diy88 shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of the platform, including but not limited to:

• Financial losses resulting from betting or gaming outcomes.
• Service disruptions due to pre-announced system maintenance.
• Financial losses resulting from unauthorised access to a member's account due to the member's own negligence.
• Transaction processing delays caused by third-party issues such as banks or payment providers.

Diy88's maximum liability under any circumstances shall not exceed the total amount deposited by the member in the 30 days preceding the claim. This limit applies to the extent permitted by applicable law.

10 Account Termination & Suspension

Diy88 reserves the right to suspend or terminate a member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Requests from legitimate legal authorities.
• Inactive for more than 12 consecutive months.
• Voluntary request by the member themselves to close their account.

Members who wish to voluntarily close their account may do so by contacting the diy88 customer support team. Any valid remaining balance will be returned to the member upon completion of the identity verification process, provided there are no active restrictions on the account.

11 Privacy & Data Protection

Diy88 is committed to protecting the privacy and security of all members' personal data. The collection, processing, and storage of your personal data are subject to Privacy Policy which forms part of these Terms and Conditions as a whole.

In brief, diy88 collects your personal data for the following purposes:

• Identity verification and KYC processes as required by law.
• Processing financial transactions securely and accurately.
• Enhancing the user experience on the platform.
• Communications related to promotions, security notifications, and platform updates.
• Complying with applicable legal and regulatory obligations.

Diy88 will not sell or share members' personal data with third parties without member consent, except as required by law or court order.

12 Applicable Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the diy88 platform. Any dispute arising from or in connection with the use of the diy88 platform shall first be resolved through good-faith negotiation between the relevant parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the dispute to binding arbitration in accordance with the prescribed procedures. The arbitration decision is final and binding on both parties.

For any enquiries or complaints regarding these Terms and Conditions, please contact the diy88 customer support team via Live Chat, WhatsApp, or Telegram, available 24/7.